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Return Policy

At PixelBox, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within 5 days of receiving your order.

Return Conditions

  • The item must be unused and in its original condition.

  • All original packaging and accessories must be included.

  • Returns that show signs of use or damage may not be eligible for a refund.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

For any questions regarding returns, please contact our customer support team before sending your item back.